We use a variety of high-quality materials, including gold, silver, platinum, and ethically sourced gemstones. Each piece is crafted with attention to detail and quality to ensure it stands the test of time.

To maintain the beauty and longevity of your jewelry, we recommend avoiding exposure to harsh chemicals, storing pieces separately to prevent scratching, and cleaning them regularly with a soft cloth. For more detailed care instructions, visit our Jewelry Care Guide http://rainelapearls.com/contact-us/.

You can place an order directly through our website by adding items to your cart and proceeding to checkout. If you need assistance, our customer service team is happy to help.

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Please see our Payment Information page for more details.

Orders can be modified or canceled within 24 hours of purchase. Please contact our customer service team as soon as possible to make any changes.

We offer standard and expedited shipping options to meet your needs. Shipping costs and estimated delivery times are calculated at checkout. For more information, please visit our Shipping Information page http://rainelapearls.com/contact-us/.

Yes, we ship to many countries around the world. International shipping rates and delivery times will be provided at checkout. Please note that customs fees and import duties may apply.

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website or the carrier’s website.

We offer a 10 days return policy for most items. To be eligible for a return, items must be unused, in their original packaging, and accompanied by proof of purchase. Custom or personalized items are not eligible for returns. For more details, please visit our Return and Refund Policy page http://rainelapearls.com/return-policy/.